Sample Job Descriptions

 Library and Research Services Manager 
The Library and Research Services Manager is responsible for overseeing the day-to-day research and knowledge management functions across the Firm. Additional responsibilities include the management of traditional library materials, attorney research training, and practice group outreach. We envision the Research Services department as a resource for forward thinking information solutions designed to serve the needs of the Firm and its clients.

Job Functions:

  • Establish and direct the strategic goals of the Research Services department.
  • Create strong relationships with attorneys and department leaders to understand how Research Services can align itself with the priorities of the practice groups.
  • Set and meet exemplary service standards.
  • Serve as a resource for special projects directed by the practice groups.
  • Consult with Practice Group Leaders to strategize and implement internal process improvements to advance the collection and dissemination of knowledge and research across the firm.
  • Participate in Firm efforts to synchronize work product and support best practices in the management of Firm data.
  • Develop and implement training programs that reinforce most successful research strategies.
  • Manage the technical services and research functions of the department.
  • Identify and investigate industry trends proactively to help the Firm identify knowledge gaps for development.
  • Ensure the value of the Firm’s investment in research tools through continuous monitoring and development of the print and digital collection as well as alternatives in the marketplace.
  • Oversee service providers to ensure standards of excellence are consistently met.
  • Participate in cross departmental improvement efforts with peers in the administrative areas of the Firm.
  • Aggressively manage costs; prepare and manage the annual Research Services budget.

Essential Management Competencies:

  • Use leadership skills to establish effective working relationships throughout the Firm, encourage teamwork, and build consensus in order to meet or exceed departmental standards and Firm objectives.
  • Collaborate with other members of management to ensure departmental and organizational change is effective, efficient, and aligned with the Firm’s strategic goals.
  • Delegate, coach, encourage, and motivate staff to attain their highest levels of achievement, productivity, and work satisfaction. Identify and support all training and development.
  • Maintain active lines of communication within and between departments to share knowledge and support collaborative efforts, organizational change, and goal achievement. Develop a committed, competent, and professional staff that works in an atmosphere of mutual trust and respect.
  • Maintain sophisticated level of research skills through continuous training and current awareness of new developments, trends and resources.

Qualifications:

  • A minimum of 5 years of progressive experience in a law firm or professional services setting.
  • MS in Library Science, MS in Information Science, or JD preferred.
  • 5+ years of management experience.
  • Advanced proficiency in modern legal research technologies and Knowledge Management strategies.
  • Demonstrated ability to set priorities and complete diverse assignments on a timely basis.
  • Strong business acumen with a proven track record of leading organizational improvements.
  • Superior oral and written communication skills.

Physical Requirements:

  • Must have minimal physical mobility. Position may occasionally require standing, walking, reaching, and lifting up to 15 pounds.
  • Must have the ability to operate equipment such as a computer and copy machine.
  • Must have the ability to communicate clearly and to read and follow detailed instructions.
  • Must have the ability to prepare assorted documents and other related materials.
  • Must have the ability to work in stressful conditions under time deadlines.

 

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Research Internship Description

Headline:                            Business/Legal Research Internship (Paid)

Job title:                              Research Intern

Department:                      Marketing

Time commitment:         15 – 30 hours/week (2-3 month commitment)

Hourly rate:

Summary:

This position is structured to provide the Research Intern with an opportunity to learn how research can inform the business development process. The Research Intern will work closely with and under the guidance of the Marketing Department’s research team.

The team’s researchers are librarians embedded within the firm’s Marketing Department, where they provide legal, marketing, and business research support to the firm. The Research Intern will be trained by the research team on our approach to searching legal and business sources.  Primarily searching online databases such as Lexis Advance, Westlaw, CourtLink, Bloomberg Law, and select news/online sources, this Research Intern position offers the opportunity to assist with ongoing and new marketing projects and initiatives to identify business opportunities. The Research Intern will also support efforts to capture background on affiliated experts, competitors and potential experts; prepare dossiers on potential clients and connections; and assist with lead generation efforts. Typical assignments will include: researching court cases, searching for and reviewing expert reports/testimony submitted in various court matters; retrieving relevant decisions and other court filings, and organizing and storing the results; assisting the research team in identifying news or research resources and summarizing findings; and preparing background on potential expert witnesses as well as clients in support of various marketing projects.

The Research Intern would have the opportunity to attend our weekly research team meetings. The Intern will also have the opportunity to shadow team members as they conduct various legal, company/industry, and business development-related research.  This internship also provides the unique opportunity for students to observe firsthand how research can help direct and further business development initiatives.

This role is ideal for a candidate who is intellectually curious; enjoys searching; is tenacious about looking for information; understands the importance of using only the most authoritative resources; is capable of filtering through/reviewing large amounts of data; and has the ability to problem-solve with a very high level of attention to detail and accuracy.

Relationships

  • Report to the Marketing and Business Development Research Manager
  • Support the Research Team in fulfilling research requests from consulting staff and the marketing team

Qualifications

  • Excellent written/spoken English
  • Strong organizational skills and attention to detail
  • Must be able to organize, plan and work on multiple projects simultaneously, prioritize work, meet deadlines, and be flexible in order to respond to shifting demands
  • Exhibit a desire to learn, participate and take ownership for workload
  • Familiarity searching databases
  • Interest in legal and/or business research

 

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 Legal Technology and Research Librarian

() University is seeking qualified applicants to consider for the Legal Technology and Research Librarian at Law Library. This newly created position is a wonderful opportunity for someone who enjoys legal reference and instruction but would also relish an opportunity to develop programs and applications to support () and the law school’s new () – a first-of-its-kind online certificate program. This librarian will be a member of the reference and instruction team, report directly to the Assistant Director for Public Services, work closely with the Institute on Legal Innovation and Technology, specialize in teaching legal technology, and work alongside nationally renowned leaders in law practice technology.

Primary/Principal Responsibilities:
  • Serve as the library’s liaison to the law school’s Institute on Legal Innovation & Technology; work on projects that provide educational opportunities for students and create user-friendly technological solutions to legal issues
  • Provide research assistance, training, and reference support to law school students, alumni, and members of the bar
  • Teach legal research to law students through the first-year Legal Practice Skills program, presentations to upper-level electives by faculty invitation, and stand-alone library workshops
  • Identify legal technologies that are relevant to law students, staff, and faculty; individually and upon request from faculty, develop and implement training programs on legal technologies
  • Additional duties as assigned
Requirements/Qualifications:
  • Bachelor’s degree and a Master’s degree in Library & Information Science or equivalent (JD degree is preferred)
  • Previous experience working in a law library, preferably including legal research instruction
  • Experience and skills in computer programming preferred
  • Experience with process improvement, process management, or data science preferred
  • Excellent written and oral communication skills
  • Commitment to providing the highest level of customer service and responsiveness
  • Emotional and cultural intelligence with proven ability to work independently and as part of a diverse team
  • Ability to manage multiple projects simultaneously and handle difficult situations
  • Must be creative and proactive
  • Standard hours of this position are 9:00 am to 5:00 pm, M-F, but will include at least one evening per week until 7:00 pm and occasional weeknights and weekends for instruction and special events.

Please submit your resume along with a cover letter for the position in which you are applying to.

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Public Services Assistant (Temporary Position)

Duties:
Attend to the functions of a combined reference/circulation department in an academic law library. Must interact with law faculty, students,                  staff, members of the bar, and the public. Experience with interlibrary loan is desirable. Familiarity with sources of law, legal institutions, legal              publishing and databases is preferred. Service oriented with excellent customer skills. Familiarity with common office software, including the                Microsoft Office Suite, Word, Excel, and OCLC. Ability to learn Alma-Primo. Ability to learn Westlaw and Lexis. Familiarity with common office            printers and scanners. Ability to lift 25 pounds. Able to communicate orally and in writing. Ability to shelve items at floor to 6 foot heights. Able            to stand or sit for extended periods.

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UNIVERSITY LIBRARIAN

University Libraries seeks a transformational leader who will re-envision a 21st century hybrid library with an advanced capacity to support research teaching and learning across geographic, language, and disciplinary borders, leveraging innovations in digital and information technology. S/he will lead [] Memorial Library and branches (currently African Studies, Astronomy, Music, Visual Arts, Science and Engineering,  Science,  Educational Resources, and the Management Library) in collaboration with the  Law Libraries, the School of Theology Library, the Alumni Medical Library, and the Archival Research Center to achieve this goal. The University Librarian will lead the ongoing development of the vision and goals of the Library, integrate the plans of the Library with those of the University, and effectively communicate the vision and goals both within and beyond [].
The successful candidate will be nationally and/or internationally recognized with demonstrated organizational leadership and substantial professional experience in library management. S/he shares [] global perspective and has the capacity to play a prominent role in shaping the landscape of scholarly resources and support at [], working across the university. The Librarian will have a strong commitment to open access and innovative approaches to the enablement and preservation of scholarly work in the digital age. S/he will show the ability to develop the library into a nimble instrument capable of serving the broad range of research, teaching and learning interests at [], including reshaping the physical space of the library in support of current and emerging learning and research activities. The Librarian will form partnerships and help to garner resources in support of this vision.

This position reports directly to the  University Provost. The full position description is available at the

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Senior Resource and Systems Specialist, Research Services

Responsibilities:

  • Maintain use statistics for licensed electronic resources.
  • Understand content strengths and weaknesses along with statistics in order to make recommendations for additions and eliminations with the ability to set forth plans for implementation.
  • Work with other research services staff, IT and legal practice groups to ensure that relevant content is available, easy to access and use on the Firms intranet using SharePoint.
  • Understand electronic cataloging systems and work closely with the Resource & Systems team.
  • Recommend and implement changes with technology to improve the department’s efficiencies and workflow.
  • Work with multiple vendors to ensure we are receiving all technical benefits available and that we are aware of and implementing new technologies in a timely manner.
  • Work regularly with other research services staff in a highly collaborative and supportive environment and clearly explain and document for reference purposes, procedures needed to take advantage of electronic resources in the best way; this includes password generation, cost recovery reporting, document delivery and folder access, permissions and organization within Desksite.
  • Assume additional responsibilities as requested.

Qualifications:

  • Bachelor’s degree required, MLS or JD preferred.
  • 5+ years relevant experience in a law firm environment required.
  • Possess excellent verbal and written communication skills with an ability to influence others.
  • Ability to function in a fast-paced, service-oriented environment, prioritize multiple projects on a daily basis, and adjust to shifting priorities.
  • Strong planning, project management and organizational skills.
  • Strong sense of urgency and a high-energy level.
  • Facility analyzing, working with and presenting data.
  • Ability to collaborate and gain the respect, trust and confidence of the Firm’s attorneys and professional staff.
  • Possess a “hands-on” tactical approach.
  • Creative and proactive approach to problem solving.
  • Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
  • Demonstrated ability to grasp and implement new concepts quickly.
  • Strong analytical abilities, resourcefulness, and attention to detail.
  • Ability to work independently and as part of a team with a proactive and positive style that fosters collaborative working relationships.
  • Outstanding sense of customer service.
  • Deep personal commitment to integrity, excellent judgment and the highest standards of ethics.
  • Must display the highest level of diplomacy, tact and discretion, with comfort in handling and maintaining confidential information.
  • Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint.  Ability to quickly get up to speed and master new applications and software is critical.

 

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Principal Intelligence Analyst

The position of Principal Intelligence Analyst in the [] will be responsible for providing information research expertise on competitors, drugs in development, news, industry trends, sales forecasts and disease assessments in support of businesses. They will complete moderately complex information projects, using specialized secondary research sources. They will develop and apply subject matter expertise in relevant therapeutic areas.

RESPONSIBILITIES:

  • Research critical business questions using a broad range of specialized databases and digital  resources
  • Collaborate with commercial team members to identify research needs and provide relevant intelligence
  • Respond to ad hoc literature and competitive information requests across all therapeutic areas in collaboration with other Intelligence Analysts.
  • Deliver and present accurate high-quality research results, including competitor and market overviews, drug pipeline landscapes and diseases assessments
  • Monitor industry news and developments important to [] and produce  internal newsletters
  • Maintain key relationships with leadership and client groups and identify opportunities for building relationships in commercial groups
  • Support resource acquisition decisions through subject matter expertise and evaluation of existing and new resources.
  • Serve as the key contact for specified business units for information research
  • Participate with Research Library team members in implementing  and promoting  tools and services

BASIC QUALIFICATIONS:

  • Bachelor’s Degree Required
  • Minimum of 5 years in an information research position
  • Demonstrated ability to work with many cross-functional partners
  • Ability to work independently with minimal supervision and direction
  • Perform work that requires decision making and the consistent exercise of independent judgment and discretion.
  • Excellent communication skills with all levels in the organization

PREFFERED QUALIFICATIONS:

  • Master Degree in Library  & Information Science or Life Sciences
  • 5-10 years in a pharmaceutical or life sciences corporate environment
  • Knowledge of the therapeutic areas of Immunology and Oncology

 

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Position Summary:

[] embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Senior Research Service Librarian is expected to recognize that the department is a service organization first and foremost and will be evaluated on this requirement equal in importance to the technical or operational responsibilities outlined later in this document.

Works independently as a member of a firmwide research team that responds to requests from attorneys, paralegals and staff, to perform wide-ranging research on legal and business issues necessary for client legal services, business development, and Firm administration.  Senior Research Services Librarians are responsible for all aspects of analyzing the research request, identifying the best sources of information, conducting the research, and reporting the results of research projects.  Senior Research Services Librarians provide reference services and training in the use of information resources to partners and employees of the Firm.

Position Responsibilities:

  • Responding to requests firmwide as a member of the Research Services team, provide research expertise and service at all levels of inquiry complexity.
  • Use independent judgment to identify issue, analyze research strategy and determine best information sources to provide accurate, valid, cost effective and timely research.
  • Analyze and synthesize results for presentation to the requesting user, ensuring that research meets stated and anticipated needs.
  • Proactively and independently responsible for balancing workload by monitoring incoming requests, assessing time constraints, estimating research time needed.
  • Work collaboratively with peers as needed in responding to research requests.
  • Conduct current awareness monitoring for longitudinal requests from attorneys and staff, using judgment to establish queries and sources, analyzing the results to determine and provide information of value to attorneys and administrative staff.
  • Independently determine appropriate outside sources and make arrangements for timely and cost effective retrieval/borrowing.
  • In conjunction with Resource Management & Access team, participate in the identification, development, evaluation, and implementation of technological advancements in research or research aids; Test new software, resources, etc. evaluating value to the Firm.
  • Contribute ideas/suggestions for information/knowledge development and improvement and promote resource/knowledge sharing within the Firm.
  • Develop training programs on research sources and legal research techniques and strategies for partners and staff individually or in groups.
  • Market research services and current awareness tools through orientations and promotional efforts in cooperation with members of the Research Services team.
  • Continue to develop skills, knowledge and ability to improve processes and procedures and to keep updated on trends and developments in the industry.
  • Timely and accurate entry of time.
  • All other duties as assigned or required.

 

Skills & Experience:

 

Required:

  • Masters of Library Science or J.D.
  • At least 5 years of research experience in assigned or related field.
  • Ability to create research strategies including innovative strategies.
  • Extensive knowledge of library research tools using diverse and changing applications.
  • Strong analytical and research skills with the ability to analyze problems logically and methodically and to absorb and synthesize large amounts of information into practical intelligence.
  • Ability to independently assess client needs and to develop responsive solutions.
  • Extensive knowledge of a variety of legal and non-legal databases.
  • After orientation exhibit proficiency in Microsoft Word, Microsoft Excel, Outlook, DTE, Adobe Acrobat, FileSurf and other Firm applications.
  • Ability to work extended and/or weekend hours, as required.

Preferred:

  • Master’s degree in a subject useful to the business is desirable.

Success Factors:

  • Able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands, provide high levels of customer service and maintain a professional demeanor under stress.
  • Organizational skills sufficient to prioritize work and complete assignments accurately, either independently or as part of a team, under pressure of competing deadlines and with frequent interruptions, working from one’s own initiative and/or following direction, policies, or procedures.
  • Strong verbal, writing, and interpersonal skills with the ability to act as a resource for, provide customer service in a courteous manner to, and work effectively with diverse groups of people at various levels within the organization.
  • Ability to exercise good judgment and discretion in handling confidential materials and matters.
  • Ability to identify customer needs.
  • Flexibility to assume other job responsibilities within the department as necessary.
  • Attention to detail.
  • Team player with the ability to work in a culture of team work and cooperation.
  • Ability to keep current with new developments, master new technologies, and adapt to change.
  • Ability to work effectively both independently and collaboratively.
  • Ability to exercise initiative and independent judgment.

Reporting to this position:

  • No direct reports

  

Physical Demands & Work Environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Physical Demands:

  • Access, input & retrieve information from a computer to produce typed copy, free of errors, without the assistance of another person.
  • Willingness and capacity to come and go from the workstation, repeatedly throughout the day as is necessary, to perform various responsibilities.
  • Capacity to communicate and enunciate adequately, in person or via telephone, in a manner which can be understood by those with whom the employee is speaking.
  • Capability of dialing or otherwise using a telephone to place calls.
  • Frequent keyboard duties.
  • Capacity to pick up, leaf through and read books, files and other materials.
  • Ability to read without the assistance of a screen reading/speech synthesizer/Braille printer or alternative device due to extreme variations in the forms of reading materials received and used by the Firm.
  • Willingness and capacity to sit/stand for minimum periods of one hour at a time to prepare work.
  • Capacity to reach forward to a high of 48 inches, to a low of 15 inches, to the side 54 inches and to the low side 9 inches above the floor.
  • Ability to lift and/or move up to 20 pounds.
  • Ability to load discs and to change settings, devices, fixtures, etc., on various equipment used in and around a law firm.
  • Ability to make/retrieve copies from various copy and fax machines.

 

Work Environment:

While performing the duties of this job, the employee may be exposed to various components of an office environment such as florescent lighting, pollen, dust, recycled air, VDTs, semi-enclosed areas, central heating and air conditioning and office noise.

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RESEARCH LIBRARIAN

[ ], one of the world’s leading international law firms is seeking a Research Librarian in the Boston, MA office reporting to the Manager of Research & Library Services. This position will work closely with the Manager of Research & Library Services and other team members to ensure that Library resources are aligned with the Firm’s needs and goals.

Responsibilities:
• Provides expert research services for the firm’s attorneys and staff in a timely, effective, and efficient manner.
• Provides business development research in support of the Firm’s marketing and client development work.
• Implements and maintains news, litigation, and client alerts.
• Maintains a working knowledge of all library print resources; develops and maintains proficiency using electronic resources and databases in an efficient and cost-effective manner.
• Participates in training on the efficient use of firm resources and orientations.
• Participates in resource evaluation projects including pilots of new services, comparison of resources and preparation of evaluative memos and assists with the implementation and rollout of new resources.
• Other duties as assigned.

Qualifications:
EDUCATION AND EXPERIENCE
This job requires:
• a Master’s degree in Library Science (ALA accredited preferred), and
• Minimum of 2 years’ experience; or, equivalent combination of education and experience.

OTHER QUALIFICATIONS AND REQUIREMENTS:
To perform the job successfully, an individual must demonstrate the following knowledge skills and abilities:
• Technical skills
• Written communication skills
• Verbal communication skills
• Customer service skills
• Interpersonal skills
• Strategic thinking
• Self-starter
• Teamwork
• Planning/organizational skills
• Problem solving skills
• Ability to adapt to change and balance competing demands
• Ability to read, analyze, and interpret business and professional publications, prepare business correspondence, proposals and reports, effectively present information to groups of employees, and respond to questions from employees, managers, clients and vendors.
• Basic arithmetic skills (add, subtract, multiply, divide all units of measure)
• Ability to define problems, collect data, establish facts, draw conclusions

COMPUTER SKILLS
To perform this job successfully, an individual must have a basic knowledge of / be proficient in the following software:
• Westlaw, Lexis Advance, Microsoft Word, Excel, & Outlook; would be a plus to have a working knowledge of other commercial databases such as: CCH Intelliconnect, Securities Mosaic and Capital IQ.

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SERIALS & METADATA LIBRARIAN

Job Description

Reporting to the Associate Director, the Serials & Metadata Librarian is responsible for managing the acquisition, access, maintenance, and preservation of continuing resources in all formats. The Serials & Metadata Librarian implements and monitors all library systems and technologies related to the bibliographic control and preservation of continuing titles. In addition, the incumbent is expected to participate in library planning, committees and task forces and to participate in campus, regional, and national professional development and collaborative activities.

Required Skills

Masters degree in Library or Information Science from an accredited program required. One to three years of experience in library resource management; experience with automated serials control, electronic resource management systems, library knowledge bases, discovery tools, and OCLC; knowledge of, or experience with, digital archive solutions such as LOCKSS and Portico; demonstrated supervisory abilities and experience.

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TECHNICIAN III, LIBRARY,LAW

Job Description

Monitor the operations of the law circulation/reserve desk, providing circulation services to library users, and supervising and training student employees. As sole circulation staff member on Friday and Saturday evenings, supervise all circulation and reserve services. Supervise all student employees and ensure that the library is secured at closing. Responsible for the librarys search and page services to assist users in obtaining print materials. Maintain and update print collections including processing materials sent to/received from the bindery, and ensure that updates to existing materials are organized and prepared for student filers. Coordinate the collection of usage statistics from vendor and library systems. Oversee website and library guide link checking.

Required Skills

Associates Degree, B.A./B.S. preferred. Strong communication skills and one to three years of experience in a library. Position Hours: Tuesday to Thursday and Saturday – 1pm to 9pm; Friday, 2pm to 10pm. Library Hours are extended during exam periods and the position hours are adjusted accordingly. Summer: Monday to Friday 9am to 5pm.

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Law and Public Policy Librarian, Librarian II, III or IV

[ ] is seeking a highly experienced, enthusiastic and engaged librarian to serve as the Libraries’ subject specialist in legal research, public policy, and government information.  Actively support the teaching and research endeavors of the University, especially with assigned constituencies, by providing research, instructional, and consultation services.  Teach library research sessions in areas congruent to expertise and collection responsibility. Create research guides and other learning objects. Select materials in all formats for assigned subject areas. Interpret and analyze information needs of students, faculty, and other users of legal and government information and recommend changes to service based on analyses.

Required Qualifications:

  1. Master’s degree in library science or equivalent degree from a program accredited by the American Library Association or its equivalent in librarianship from another country, or have appropriate equivalent experience.
  2. J.D. from an American Bar Association accredited Law School or equivalent.
  3. Minimum of two (2) years of experience in this or a comparable research library.
  4. Familiarity with all formats of core library legal and government information sources.
  5. Significant knowledge of methods and tools used in performing library research, especially legal research methods.
  6. Strong service orientation and the ability to meet the public graciously and tactfully.  Strong customer service attitude and initiative.
  7. Knowledge of key issues, trends and concepts used in information literacy.
  8. Demonstrated excellent oral and written communication skills.
  9. Proficiency in teaching or public speaking in large audience settings.
  10. Excellent interpersonal skills and the ability to interact effectively, work productively and maintain harmonious working relationships.
  11. Demonstrated ability to manage competing priorities in a positive, constructive, flexible, and cooperative manner.
  12. Ability to respond effectively to changing user and organizational needs and priorities, showing initiative and flexibility.
  13. Ability to prioritize, organize, and accomplish assigned work within established timeliness.
  14. Ability to contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity and collaboration.
  15. Demonstrated ability to work creatively, collaboratively, and effectively and to promote teamwork, diversity, equality, and inclusiveness within the Libraries and the campus.
  16. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with university policy.
  17. Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  18. Uses access to sensitive and/or not-yet-public university-related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosures to others.

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Manager, Resources and Systems

The Manager, Resources and Systems, works as part of the management team to contribute to and implement the vision for the department.  The Manager is primarily responsible for developing, implementing and overseeing the technology infrastructure that supports all department activities and the systems, processes and procedures involved in managing centralized collection management services. The Manager works closely with the Manager, Research Services to support research and related services.

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Manager, Research Services

The Manager, Research Services works as part of the management team to contribute to and implement the vision established by the Director.  The Manager is primarily responsible for developing, implementing and overseeing the delivery of research and reference services, including business intelligence, and orientation and training services to attorneys, administrators and others firm-wide.  The Manager works closely with the Lead Analyst and with the Manager, Resources and Systems, to support collection management and library systems activities.

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Research Internship Description

Headline:                            Business/Legal Research Internship (Paid)

Job title:                              Research Intern

Department:                      Marketing

Office location:                Boston, MA

Time commitment:         15-20 hours/week (4 month commitment)

Hourly rate:                       $20.00/hour

Summary:

This position is structured to provide the Research Intern with an opportunity to learn how research can inform the business development process. The Research Intern will work closely with and under the guidance of the Marketing Department’s research team at [redacted], a Boston-based economic consulting firm.  [redacted] has been recognized as a best place to work in several top surveys and received a 2015 Employees’ Choice Award in the small and medium business (SMB) category of Glassdoor.com’s national Best Places to Work listing.

The team’s researchers are librarians embedded within the firm’s Marketing Department, where they provide legal, marketing, and business research support to the firm. The Research Intern will be trained by the research team on our approach to searching legal and business sources.  Primarily searching online databases such as LexisNexis, CourtLink, Bloomberg Law, and select news/online sources, this Research Intern position will support efforts to capture background on [redacted]’s affiliated experts, competitors and potential experts.  Typical assignments will include: researching court cases involving experts, searching for and reviewing expert reports/testimony submitted in various court matters; retrieving relevant decisions and other court filings, and organizing and storing the results; assisting the research team in identifying news or research resources and summarizing findings; and preparing background on potential expert witnesses in support of various marketing projects.

The Research Intern would have the opportunity to attend our weekly research team meetings as well as select Marketing Department team meetings.  The Intern will also have the opportunity to shadow team members as they conduct various legal, company/industry, and business development-related research.  This internship also provides the unique opportunity for students to observe firsthand how research can help direct and further business development initiatives.

This role is ideal for a candidate who is intellectually curious; enjoys searching; is tenacious about looking for information; understands the importance of using only the most authoritative resources; is capable of filtering through/reviewing large amounts of data; and has the ability to problem-solve with a very high level of attention to detail and accuracy.

Relationships

  • Report to the Research Specialist
  • Support the Research Team in fulfilling research requests from consulting staff and the marketing team

Qualifications

  • Excellent written/spoken English
  • Strong organizational skills and attention to detail
  • Must be able to organize, plan and work on multiple projects simultaneously, prioritize work, meet deadlines, and be flexible in order to respond to shifting demands
  • Exhibit a desire to learn, participate and take ownership for workload
  • Familiarity searching databases
  • Interest in legal and/or business research

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Research Services Assistant

The Research Services Assistant will provide support to the Director of Library & Research Services and the entire department as needed. This position will report to the Director of Library & Research Services.

Primary Responsibilities:

Provide general administrative support to the department and handle special projects as assigned by the Director.
Enter and process data in the department’s expense ledgers and in our expense reimbursement system, Chrome River.
Track down and identify client numbers for charge back purposes.
Coordinate the logistics of vendor training for the department and for attorneys.
Place and collect orders for the references needed for Information Disclosure purposes for the IP department under the guidance of a Research Analyst.
Update and maintain accurate vendor contact information.
Maintain and oversee department calendars, activities and vacation schedules.
Organize and set up internal and external department meetings.
Retain necessary records in our document management system, Desksite.
Assist with and monitor status of team tasks, completion of regular department activities as well as special assignments.
Assume additional responsibilities as requested.

Job Qualifications:

MLS degree required and/or currently working towards this degree.

1+ year of administrative assistant experience within a law firm is strongly preferred.
Strong written and verbal communications skills.
Excellent judgment.
Strong planning and organizational skills including demonstrated ability to manage multiple, diverse projects concurrently.
Excellent attention to detail and ability to execute through to completion.
Ability to work independently and as part of a team.
Outstanding sense of customer service.
Excellent computer skills, including proficiency in using Microsoft Word, PowerPoint and Excel.
Flexibility to work overtime when necessary.

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Circuit Law Librarian

Job Summary:

Working within the [redacted], the Circuit Law Librarian Performs professional library duties over a defined geographic area in the following areas: reference, cataloging, inter­ library loan, bibliographic services and acquisitions; assists Head Law Librarians in library operation; and may perform specific functions for the [redacted] Library system such as original cataloging or inter-library loan or collection development or maintaining a federal depository collection; performs related work as required. Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. The position title reverts to the entry level of this series when there is a vacancy.

This circuit position entails working in multiple locations.  The position will support [redacted] and will require travel.


 

KM Data Steward

JOB SUMMARY:

The KM Data Steward works with the KM Products Solutions team within the Knowledge Management Department and is responsible for inputting and maintaining the integrity of the data in selected internal KM Solutions.  This position is responsible for entering new records, cleaning up data, eliminating/merging duplicate data, researching and filling in missing information, and resolving discrepancies.  The Database Steward will work closely with the KM Product Manager to insure the integrity of records and will interface with attorneys, secretaries and IT staff as necessary to administer the database.

ESSENTIAL FUNCTIONS:

  1. Updates and maintains accurate records in the firm’s internal KM databases;
  2. Assists with user access and permissions changes;
  3. Cross-references data to ensure accuracy, non-duplication and to resolve any discrepancies;
  4. Regularly conducts research on firm matters to find missing pieces of information and to verify data;
  5. Participates in continuous and ongoing training on the applications;
  6. Assists with other KM projects as assigned;
  7. Assists with activities related to any upgrades of the databases.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • Bachelor’s degree with a minimum of two years experience in database usage.
  • Preferred experience in legal or professional services industry.
  • Demonstrated skills in the implementation of new systems and procedures.
  • Working knowledge of computer software programs, such as MS Word, Excel, PowerPoint.

 


 

Digital & Bibliographic Resources Librarian

[Redacted] is seeking a Digital & Bibliographic Resources Librarian.

Reporting to the Associate Director, the Digital & Bibliographic Resources Librarian is responsible for managing the acquisition, access, maintenance, and preservation of continuing resources in all formats. The Digital & Bibliographic Resources Librarian implements and monitors all library systems and technologies related to the bibliographic control and preservation of continuing titles. In addition, the incumbent is expected to participate in library planning, committees and task forces and to participate in campus, regional, and national professional development and collaborative activities.

Requirements:

Master’s degree in Library or Information Science from an accredited program required. One to three years of experience in library resource management; experience with automated serials control, electronic resource management systems, library knowledge bases, discovery tools, and OCLC; knowledge of, or experience with, digital archive solutions such as LOCKSS and Portico; demonstrated supervisory abilities and experience.


Associate Research Specialist

Summary:

Using CourtLink, Bloomberg Law, and other online databases and information sources, this position will work with the marketing department’s research team in supporting business development-related initiatives.  The specialist will support lead generation efforts (identifying, tracking, and maintaining leads in support of new business) and assist with research requests.  Employing a combination of business and legal research skills, this individual will be responsible for case monitoring, document/filing retrieval, current awareness, and summarizing findings.  Other assignments would include researching and compiling background on expert witnesses, tracking practice- and topic-specific news, retrieving and summarizing litigation, locating articles, and searching and preparing summaries of news on legal issues in support of consultant and marketing department requests.

This job is ideal for a candidate who has the intellectual curiosity to be creative; the tenacity to track down needed information; the capacity to filter large amounts of data; and the ability to problem-solve with the highest level of attention to detail and accuracy.  We are looking for a candidate who is equally effective collaborating with colleagues and working on self-directed projects.


Research Specialist

[Redacted] is currently accepting applications for a Research Specialist position.  The Research Specialist will perform research and conduct patent, company information, literature, and trademark searches, assist with technical and reference services (i.e. patent ordering, document ordering, etc.), and provide information to attorneys and clients as well as assist with a variety of administrative tasks associated with the Library.

Primary Duties:

  • Prioritize and conduct U.S. and foreign patent, literature, and/or trademark searches,  presenting information to attorneys using standardized report formats and templates using online research tools.
  • Conduct research using a variety of online resources and database systems (e.g. Corsearch, PatBase, Westlaw, etc.), the Internet, or in house legal libraries.
  • Coach attorneys with regard to search processes and approaches in order to focus the scope of a search.
  • Assist with a variety of administrative tasks associated with the Library.

Qualifications:

A Bachelor’s degree or equivalent experience required. A minimum of two years directly related service in either a search capacity or other function where the knowledge of patent and trademark processes is developed. The candidate must possess strong oral and written communication skills, the ability to work as a team member and to work independently and analytically.  Attention to detail, multi-tasking and prioritizing tasks are essential.  Computer literacy and strong database skills are required.


Reference Librarian (Boston)

HOURS:  9:00-5:00, with additional hours as required

REPORTS TO: [Redacted]

MINIMUM REQUIREMENTS:  MLS from an ALA accredited program and 2+ years of experience in a legal or business library.

FUNCTION:  Provides reference and research services to attorneys, paralegals, summer associates, other professionals and staff in [Redacted] offices.

RESPONSIBILITIES:

  • Performs library research services including current awareness in legal, business, and other disciplines utilizing print and electronic resources for firm and client matters.  Provides summary reports and analysis of research when appropriate.
  • Works with the reference team to ensure all reference requests are filled in an accurate and timely manner.
  • Trains and orients newly hired attorneys and other professional staff in assigned offices to the services and resources offered in the Information Services department.
  • Provides needs-based and planned training to attorneys and staff.
  • Follows and implements the marketing strategies developed by the Information Services team to promote the department’s services and resources.
  • Keeps abreast of new features and technologies as these changes affect legal research resources.
  • Plans and participates in staff development sessions related to reference sources and developments in information technology.
  • Maintains a national network of peer contacts through membership in professional associations in order to ensure quick retrieval of hard-to-find information.
  • Utilizes professional training and knowledge to assist the Library Manager with collection development recommendations.
  • Performs other responsibilities as assigned.

SKILLS REQUIRED:

  • Efficiency and depth of knowledge in using standard legal and business print and electronic resources such as Lexis, WestLaw, etc.
  • Proven ability to develop and deliver training to attorneys and staff in legal research.
  • Flexibility to support attorneys and staff in multiple locations using multiple communication strategies.
  • Strong and proven written and oral communication skills.
  • Excellent customer services skills and ability to excel under pressure.

Reference Librarian

The Reference Librarian is a key member of the library team and will work closely with the Director of Library Services to ensure that Library resources are aligned with the Firm’s needs and goals. This individual is the primary source for training research-related skills to attorneys, paralegals and support staff, and maintains a comprehensive inventory of instructional material for all of the Firm supported electronic systems that are available to users.

  • Provides reference and research services for the firm’s attorneys and staff in a timely, effective, and efficient manner
  • Provides business development and competitive intelligence research in support of the Firm’s marketing and client development work
  • Implements and maintains news, litigation, and client alerts; provides current awareness services to support the firm’s client and business development work
  • Maintains a working knowledge of all library resources, both electronic and print; develops and maintains proficiency using electronic resources and databases in an efficient and cost-effective manner
  • Conducts training on the efficient use of firm resources
  • Evaluates and recommends resources, databases, and research tools
  • Assists with the implementation and rollout of new resources
  • Working with Director and IT, edits/curates library page, research links, and/or practice area pages on Intranet

The Reference Librarian reports to the Director of Library Services, has 2-5 years of related experience and an MLS degree.

Salary will commensurate with the experience of the applicant.  An attractive benefits package includes medical, dental, 401(k); vacation, sick and holiday pay; tuition reimbursement.


Legal Research/Reference Librarian

As a Legal Research/Reference Librarian you will provide in-depth research, reference, and competitive intelligence services to attorneys, paralegals, and administrative clients as well as assisting them in the use of the Library’s resources.

Responsibilities:

– Provides both traditional and electronic reference and research to Library customers.

– Provides current awareness services for regulatory, statutory, case law, competitive and business intelligence, and research topics.

– Participates in collection and digital database development, including updating the Law Library’s intranet site.

– Prepares instructional material to help facilitate the use of the Library and encourages the utilization of available resources.

– Assists Director of Law Libraries with administrative duties.

– Participates in the planning and teaching of research and digital collection training.

Qualifications:

– Dexterity in prioritizing assignments and a facility in marketing the services of the Library

– Excellent organizational skills, and capacity to perform complex legal writing and analysis

– Ability to work collegially in a fast-paced, intellectually stimulating team environment with a strong commitment to service.

– Expertise in utilizing various legal and business electronic platforms such as LexisNexis, Westlaw, NILS, and other applications and database services such as ComplianceWare , BNA, CourtLink, Thomson Monitor Suite, Softlink Liberty ILS, and PACER.

– Exceptional computer skills including experience with MS Office applications such as Word, Excel, and SharePoint.

– M.L.I.S. or equivalent graduate degree from an ALA-accredited library school, plus 3-5 years’ experience in a law library setting conducting research and assessing and managing content. JD preferred

– Some relevant experience in an insurance environment is preferred.

Additional Salary Information: $79,000.00 – $89,000.00

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: – 401K and Company paid pension plan – Medical coverage – Dental coverage – Paid time-off – Pay-for-Performance – Discounts on automobile and homeowner’s insurance – Discount fitness memberships – Flexible spending accounts – Tuition reimbursement – Vision care coverage – Work/Life resources – Credit Union membership – Employee and Dependent life insurance – Disability insurance – Long-term care insurance


Technical Services Librarian

The Technical Services Librarian has responsibility for the effective use and operation of electronic research related systems throughout the firm.  The incumbent evaluates new research technologies and makes appropriate recommendations to the Director of Library Services.  Implementation of new electronic research services rests with this role.  The Technical Services Librarian maintains a comprehensive inventory of instructional manuals for all of the Firm supported electronic systems that are available to users. This individual is the primary source for training research-related skills to attorneys, paralegals and support staff.

In addition to the above the Technical Services Librarian assists with reference and research services, stays current with library computer applications, researches and tests same and maintains a working knowledge of available electronic tools.  This individual develops and maintains working relationships with members of the IT staff and is the key liaison for computer technology issues related to library research products and projects.  The Technical Services Librarian reports to the Director of Library Services, has 2-4 years of related experience and has or is working towards an MLS degree.

Salary will commensurate with the experience of the applicant.  An attractive benefits package includes medical, dental, 401(k); vacation, sick and holiday pay; tuition reimbursement.


Research Analyst

[Redacted], an international law firm with 900 attorneys in 27 offices, is looking for a Research Analyst in their Boston, MA office. This position will be part of a larger team that regularly answers complex and interesting research requests for the entire firm. Among other responsibilities, the Research Analyst will be expected to conduct thorough and cost effective searches, develop relationships with the attorneys and professional staff, and maintain current awareness alerts through research and news services. Successful candidates will possess ingenuity, adapt quickly in a fast-paced environment, and have excellent communication skills.


 

Research Analyst

Location: Boston, MA
GENERAL SUMMARY:

The Research Analyst provides expert legal and business research for the firm’s attorneys and administrative departments; participates in the firm’s educational initiatives by providing training, orientation and consultative services and proactively monitors the legal industry and contributes ideas and solutions to further the goals of Research Services and the firm.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Works with the Research Services Manager to deliver proactive and value-added research function to the firm.
  • Provides expert legal and business research assistance to attorneys and administrative staff in a timely and effective manner, leveraging firm resources appropriately.
  • Provides analysis and synthesis of results and presents findings in a manner promoting effective decision making where appropriate.
  • Consults with attorneys on research strategy and resource selection to ensure research is accurate and conducted in the most efficient and cost effective manner.
  • Provides research coverage as assigned and follows established internal procedures for the handling of requests to ensure timely and efficient delivery of results.
  • Develops, prepares and conducts training to promote effective and authoritative research.
  • Conducts new hire orientation for administrative and legal staff.
  • Contributes to the development and maintenance of the Research Services intranet.
  • Participates in the ongoing evaluation of online resources and makes recommendations for purchase or renewal.
  • Prioritizes continuous learning by seeking professional development opportunities.
KNOWLEDGE, SKILLS AND COMPETENCIES:
  • Familiarity with a wide variety of information sources, such as Westlaw, Lexis, Capital IQ, PitchBook, Intelligize InfoNgen, Thomson Innovation, and Saegis.
  • Strong interpersonal, written and oral communication skills.
  • Ability to prioritize work, multitask and meet deadlines in a fast-paced environment.
  • Ability to work independently, as well as collaboratively, with members of the team and Firm.
  • Demonstrated knowledge of computer applications, such as Excel, SharePoint, PowerPoint, and WebEx.
EDUCATIONAL QUALIFICATIONS/JOB EXPERIENCE REQUIREMENTS:
  • Master of Library Science from an ALA accredited library school. Demonstrated, relevant professional research experience in a private law firm or academic law library, special library or research center can be substituted for the MLS.
  • 5+ years’ experience providing research and reference in a private law firm, academic law library or special library or research center.
  • Ability to work 12:00 p.m. to 8:00 p.m.